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Services
Supporting organisations in their digital transformation
Digital transformation is a key focus for efficiency, operational improvement, and increased profitability. Alcatel-Lucent Enterprise Services works with our trusted Business Partners to simplify your digital transformation and achieve your desired outcomes.
Our team of experts assist customers across the globe. From consideration to adoption, we can help at every step of your journey. End-to-end services are available off-the-shelf or tailored to meet the specific needs of your organisation.
Customer Benefits
Working with our Partners to deliver digital transformation that meets your business objectives
Support Services
Access 24/7 technical support with remote diagnostics by phone and online to ensure the optimal operation of your solutions and applications. Tap into firmware updates, important documentation and the extensive ALE knowledge base for the most current information.
Professional Services
Gain the agility and confidence to move your digital transformation from ideas to reality by working with ALE experts, from project management and design through to implementation.
Training Services
Support your journey to operational excellence with training services that will broaden your team’s skills and knowledge, accelerate technology adoption and drive business value.
Success Management
Engage with experts for best practices and guidance that will increase your employee adoption of new technologies, reduce ramp up time and maximise technology impact of your technology.
Industry Services
Shape solutions to meet the unique needs of your industry. Work with our verticalised experts to define and co-develop solutions and applications that help your organisation achieve specific objectives and maximise your return on investment.
Supporting Documents
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ALE Performance and Security Services
Combat growing cyberthreat challenge with new ALE offer that assesses and advises on required improvements to ALE installed solutions.
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Conversation analysis services by ALE / Unsaid
Conversation analysis services in the voice by ALE / Unsaid
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Rainbow Click-to-Connect by Alcatel-Lucent Enterprise
Rainbow Click-to- Connect by Alcatel-Lucent Enterprise provides Click-to-Chat (C2Ch), voice, video, and sharing.
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ALE Performance and Security Services
Combat growing cyberthreat challenge with new ALE offer that assesses and advises on required improvements to ALE installed solutions.
-
Conversation analysis services by ALE / Unsaid
Conversation analysis services in the voice by ALE / Unsaid
-
-
Rainbow Click-to-Connect by Alcatel-Lucent Enterprise
Rainbow Click-to- Connect by Alcatel-Lucent Enterprise provides Click-to-Chat (C2Ch), voice, video, and sharing.
-
ALE Performance and Security Services
Combat growing cyberthreat challenge with new ALE offer that assesses and advises on required improvements to ALE installed solutions.
-
Conversation analysis services by ALE / Unsaid
Conversation analysis services in the voice by ALE / Unsaid
-
-
Rainbow Click-to-Connect by Alcatel-Lucent Enterprise
Rainbow Click-to- Connect by Alcatel-Lucent Enterprise provides Click-to-Chat (C2Ch), voice, video, and sharing.
-
ALE Performance and Security Services
Combat growing cyberthreat challenge with new ALE offer that assesses and advises on required improvements to ALE installed solutions.
-
Conversation analysis services by ALE / Unsaid
Conversation analysis services in the voice by ALE / Unsaid
-
-
Rainbow Click-to-Connect by Alcatel-Lucent Enterprise
Rainbow Click-to- Connect by Alcatel-Lucent Enterprise provides Click-to-Chat (C2Ch), voice, video, and sharing.
Services for Digital Transformation
Discover how we structure our services to deliver an optimal experience for you.
Read the document